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platforms such as Zendesk and knowledge systems like Confluence. Proven success managing BPO / vendor relationships, including...
thriving industry. Duties include: Respond to customer queries via Zendesk , primarily regarding order tracking, shortages...
, ZenDesk , or ServiceNow (ServiceNow preferred). Strong knowledge of PACS, RIS, VNA, and medical imaging workflows. Experience...
Salesforce/Zendesk workflows for large-scale support teams. Additional Information #LI-KS1 #LI-Hybrid Please be aware...
Salesforce/Zendesk workflows for large-scale support teams. Additional Information #LI-KS1 #LI-Hybrid Please be aware...
, ZenDesk , or ServiceNow (ServiceNow preferred). Strong knowledge of PACS, RIS, VNA, and medical imaging workflows. Experience...
Incident Management Mastery: Evolve incident management processes from manual environments (Slack) to unified tools (Zendesk ... workflows (Zendesk , Service Desk, Slack) and utilise data insights to manage future demand through deflection, documentation...
in Solutions Engineering. Have experience integrating with CRM systems (Salesforce, Zendesk , etc.) and other third-party...
of tools like Talkdesk, Playvox, Zendesk , Verint & AWS Strong knowledge of WFM platforms such as Playvox, Teleopti, Verint...
and procedural assistance. This role is responsible for managing and resolving support cases submitted through Zendesk , as well... through Zendesk , phones, emails, and live chat channels. Take ownership of support cases ensuring accurate diagnosis...
and procedural assistance. This role is responsible for managing and resolving support cases submitted through Zendesk , as well... through Zendesk , phones, emails, and live chat channels. Take ownership of support cases ensuring accurate diagnosis...
and systems (e.g., Zendesk QA and internal QA assessment tooling) to monitor quality data, identify trends, and track performance...
tools). Provide day-to-day customer support through Zendesk , helping users use the platform effectively and escalating...
Comfortable using customer service systems/software (Zendesk experience highly desirable) Good general IT skills and able to pick... or quality-related queries Use customer service systems (including Zendesk ) to track and manage interactions Assist...
, and opportunities for process enhancement. Operate CX QA tools and systems (such as Zendesk QA and internal Bumble QA assessment...
., ServiceNow, Jira, Zendesk ). Knowledge of ITIL frameworks and best practices; ITIL certification preferred. Excellent leadership...
Content team is responsible for developing and enhancing our platforms for Partners, Hub pages, Offers, Zendesk ...
., ServiceNow, Jira, Zendesk ). Knowledge of ITIL frameworks and best practices; ITIL certification preferred. Excellent leadership...
) MDM (Jamf, Intune, FleetDM, Kolide), EDR, DLP, typical corporate SaaS platforms (Salesforce, Zendesk ), AI providers...
platform such as FreshService, ServiceNow, Zendesk , or Jira. Customer focused approach to delivering excellent service...
frameworks in a contact centre environment. Experience using relevant SaaS platforms such as Salesforce, Zendesk , or similar CRM...
and customer needs Strong communication and organizational skills Experience with tools like HubSpot, Zendesk , Jira, or similar...
software (e.g., Slack, Zendesk , Jira, OneTrust, or similar). Technical fluency with data systems or automation, including...
, Mailchimp, and Zendesk ). Your goal is to eliminate overlaps, optimise licenses, and ensure our CRM and marketing platforms...
, Power Platform, Dynamics, Azure DevOps SaaS applications: Salesforce, Jira, Okta, Zendesk , etc. Core concepts: SaaS...
