world. THE ROLE We are seeking an experienced Enterprise Applications Engineer with deep expertise in Zendesk to own the... configuration, integration, optimisation, and ongoing support of our Zendesk platform within our enterprise environment. This role...
Experience (Phase 1): Build and implement Zendesk; manage all support tickets and introduce AI-powered chatbot apps on Shopify... experience managing people and remote workflows. Systems Expert: Proven experience setting up Zendesk and Shopify automations...
Job Description At Zendesk we are looking for an experienced SaaS Senior Strategic Program Manager to drive delivery.... Our Way of working At Zendesk, we embrace the hybrid work model (2 times in offices) to give you the best of both worlds...
. At Zendesk, we don’t just embrace this change — we lead it. Our Professional Services team is revolutionizing how we help... our customers through their configuration and optimization. Mission As an AI Services Consultant at Zendesk, your mission...
Job Description At Zendesk, we’re revolutionising what’s possible in Customer Experience (CX) and Employee Service.... Your expertise and influence will empower leading brands to unlock the full potential of Zendesk and elevate customer experience...
for Zendesk’s growth and exciting innovation in our customers. You will be at the center of the action, leveraging our full... with existing customers to champion the adoption of Zendesk’s AI platform as part of major CX transformation programs Be the...
to be hiring a Senior Machine Learning Scientist for the AI Agent product at Zendesk. You will own a designated product area... opportunities within the product area, as well as their ability to prioritize and champion these ideas. About ZendeskZendesk...
. At Zendesk, we don’t just embrace this change — we lead it. Our Professional Services team is revolutionizing how we help... reports) that consistently delivers fast, measurable customer outcomes on Zendesk AI. You will set clear strategy, standards...
. At Zendesk, we don’t just embrace this change — we lead it. Our Professional Services team is revolutionizing how we help... our customers through their configuration and optimization. Mission As an AI Services Consultant at Zendesk, your mission...
. At Zendesk, we don’t just embrace this change — we lead it. Our Professional Services team is revolutionizing how we help... our customers through their configuration and optimization. Mission As an AI Services Consultant at Zendesk, your mission...
. At Zendesk, we don’t just embrace this change — we lead it. Our Professional Services team is revolutionizing how we help... our customers through their configuration and optimization. Mission As an AI Services Consultant at Zendesk, your mission...
Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the... customers, in addition to growing our existing partnerships by continuing to expand our offerings and deepen Zendesk's impact...
Job Description At Zendesk, we’re revolutionising what’s possible in Customer Experience (CX) and Employee Services... how leading brands leverage Zendesk’s AI-powered platform. As a trusted advisor and technical thought leader, you’ll take the lead...
customer service through various channels (zendesk, phone, email, chat), resolving inquiries promptly and professionally... multiple tasks. Proficiency in Zendesk, Google Suite and e-commerce platforms. A positive and professional demeanour...
, or Zendesk Improve: Macros and templates Automation rules Ticket routing and prioritization Use AI tools to: Handle... (order management, refunds, customer data) CX platforms (Richpanel, Zendesk, Gorgias, or similar) Strong communication...
Operate confidently in tools such as JIRA, Zendesk (or similar), Confluence, SAP, and ERP platforms Knowledge Management... tools such as Zendesk, Jira, Freshdesk Hands-on experience with CMS, DAM, PIM, and ERP systems Strong Microsoft skills...
of interactions in support systems (e.g., Intercom, Zendesk) Support internal teams with insights on client feedback and common pain... with support tools (Intercom, Zendesk, Freshdesk, etc.) Nice to Have Experience in SaaS, PaaS, AI, or tech environments...
and marketing systems (e.g., Zendesk, marketing automation tools, analytics platforms) Ensure data integrity and consistency... and convert it into strategic recommendations Experience working with CRM systems and marketing platforms (Zendesk or similar...
