, and efficiency Maintain accurate campaign and customer data across tools such as Planhat, Zendesk, and internal systems... across a range of SaaS tools and digital marketing platforms Ability to quickly learn systems such as Planhat, Zendesk, and CRM...
or emails. This is tracked via Zendesk. As we are a small team and due to the inconsistency of the logistic demands... concerns accordingly Respond to customer Shipping enquiries via email or telephone, on Zendesk Reading and reporting...
, Zendesk, eBay, and Amazon Seller Central experience desired but not essential. Excellent customer service skills. Excellent..., Zendesk, eBay, and Amazon Seller Central experience desired but not essential. Excellent customer service skills. Excellent...
members in quality-related functions Technology & Data Use ITSM platforms (e.g. ServiceNow, Jira, or Zendesk) to monitor... Technical Proficiency Experience with ITSM and ticketing systems (e.g. ServiceNow, Jira, Zendesk) Familiarity with knowledge...
and partner communication. Build automation in CRM and workflow systems (HubSpot, Zendesk, Jira). Serve as connective tissue... like HubSpot, Zendesk, Jira, or Coupa. You're genuinely curious about AI and automation as levers for operational efficiency...
and scheduling for smaller client requests. Support & Ticket Management Own and manage the Zendesk support queue for support... working with ticketing systems such as Zendesk or similar platforms. Understanding of website development processes and CMS...